Director of QUALITYstarsNY Systems and Administration

Description:

The Director of Systems and Administration plays a key role in the implementation of QUALITYstarsNY. This position works closely with all members of the QUALITYstarsNY team and colleagues at the Institute, to establish project priorities, develop plans and ensure goals are implemented effectively and in a timely manner. This position supports the Senior Director in monitoring and ensuring accountability of budgets and supports the data systems within QUALITYstarsNY. This position reports to the QUALITYstarsNY Senior Director and undertakes additional assignments at the discretion of the Senior Director and the Institute’s Executive Director. This position acts in the Senior Director’s absence to ensure continuity of programming. The Director of Systems and Administration supervises a management team of the Data Systems and Rating Manager and the Senior Project Associate(s).

Responsibilities:

Leadership & Supervision 

• Working with Institute administrative leadership, supervise budgetary systems and accountability measures to ensure appropriate and allowable spending of state, federal, and private funds, including contracts.
• Lead the data systems team to develop and implement improvements to the database system(s), including management of external data system developers and coordination with internal data system developers. Supervise revisions of technical manuals and resources for staff and participants.
• Supervise and support key administrative and data systems positions to ensure success in carrying out their roles and responsibilities.
• Lead and plan for ongoing meetings with key stakeholders, partners, and other agencies or organizations.
• Support Senior Director to manage various projects, including coordination with staff and key stakeholders.

Management & Monitoring

• Manage and supervise project operations, including developing and maintaining policies and procedures to strengthen the comprehensive statewide infrastructure.
• Manage the development, implementation, and monitoring of quality control systems to ensure accountability for contract and grant deliverables, including documentation, tracking, and data analysis.
• Monitor statewide recruitment efforts and systems for enrollment to maintain participation capacity.
• Monitor workflow within the databases to ensure all users, including participating programs, have access to a fully functional system.
• In collaboration with Director of Quality Improvement, monitor the distribution of quality improvement funds and scholarships for participating programs, including tracking and reporting.
• Collect and analyze data to inform and strengthen practices that align with state and local priorities.
• Perform data analysis and write reports that describe progress toward project goals, outcomes, and impact.

Communication & Partnerships 

• Plan for, attend and contribute to program planning meetings and the development of the annual program goals and calendar.
• Maintain efficient and organized records and files for the operation of QUALITYstarsNY.
• Engage in building relationships with key stakeholders, representing and promoting the work of QUALITYstarsNY locally, across the state, and nationally at various events, trainings, and meetings.
• Assist Senior Director in responding to requests from researchers, policymakers and the public at-large.
• Maintain confidentiality as required by the project or as directed by supervisors.

Other Duties

• Attend staff meetings and trainings as required.
• Perform special projects and other duties as assigned.

Qualifications: